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LEARN WITH A CLEAR DIRECTION

Forward Deployed Engineer

Learn what an FDE does, build programming and AI foundations, then take a customer problem through discovery, integration, deployment, and handoff.

Beginner to AdvancedSelf-paced44 modules119 available lessons24 practical labs · 1 capstone

Your path, one skill at a time.

Begin with the FDE role, neighboring roles, engagement lifecycle, and a concrete day-in-the-job example. Learn Python, software engineering, and AI application foundations before customer discovery, enterprise integrations, identity, acceptance testing, rollout, and handoff. Follow one self-paced path from beginner concepts to a simulated customer pilot.

Self-paced. Start with the role introduction and follow the full foundation sequence. If you already know a topic, use its exercise and exit check to demonstrate the skill before moving ahead. There are no weekly deadlines.

What you’ll learn

  • Translate a customer workflow into a scoped pilot with a measurable baseline.
  • Design and implement data and API integrations that respect identity and permissions.
  • Run customer acceptance sessions and manage defects against agreed gates.
  • Roll out, monitor, recover, and hand over an AI solution to an operator.
  • Present a defensible case study with transparent assumptions and measured technical outcomes.

YOUR PROGRESSION

Know what you can build at every stage.

Complete the labs and keep the evidence. Use each checkpoint to decide whether to move forward or revisit a skill.

  1. 01

    Module 1

    Understand the role

    Explain the vocabulary, responsibilities, and learning journey.

    Evidence: Role map, first-project description, and a personal starting-point assessment.

    Go to this stage’s final module →
  2. 02

    Modules 2–15

    Learn Python from the beginning

    Write, test, and organize a complete Python application.

    Evidence: 42 Python lessons and exercises, ending in a document-processing CLI and an exit review.

    Go to this stage’s final module →
  3. 03

    Modules 16–19

    Build software and AI foundations

    Understand systems, web requests, data, quantitative reasoning, and learning from examples.

    Evidence: Environment exercises, request-flow diagram, metric calculations, and leakage-aware dataset split.

    Go to this stage’s final module →
  4. 04

    Modules 20–31

    Build the AI application core

    Build and evaluate the software foundation that your specialization relies on.

    Evidence: Model-backed API, retrieval pipeline, evaluation suite, security checks, and deployment exercise.

    Go to this stage’s final module →
  5. 05

    Modules 32–43

    Develop your specialization

    Deliver and operate a customer solution.

    Evidence: Discovery brief, integrations, customer acceptance, rollout, and handoff.

    Go to this stage’s final module →
  6. 06

    Module 44

    Capstone and readiness review

    Demonstrate an end-to-end project and defend its design.

    Evidence: Working project, reproducible checks, failure demonstration, and reviewed portfolio.

    Go to this stage’s final module →

THE CURRICULUM

Build your knowledge, step by step.

119 lessons across 44 modules. Open a module to explore its lessons and practical work.

01MODULE 01Start here · What is a Forward Deployed Engineer5 lessons · Self-paced
  • What is a Forward Deployed Engineer
  • FDE responsibilities and neighboring engineering roles
  • The customer engagement lifecycle
  • An FDE day from user question to deployed fix
  • Learning FDE from programming to customer delivery

Understand the role, vocabulary, responsibilities, and learning sequence before starting technical work.

  1. 01What is a Forward Deployed EngineerLesson · Self-paced
  2. 02FDE responsibilities and neighboring engineering rolesLesson · Self-paced
  3. 03The customer engagement lifecycleLesson · Self-paced
  4. 04An FDE day from user question to deployed fixLesson · Self-paced
  5. 05Learning FDE from programming to customer deliveryLesson · Self-paced

Ready to move on when: Explain the role and identify the first project and skills you will build.

02MODULE 02Python 01 · Start programming3 lessons · Self-paced
  • What Python is and how a program runs
  • Editor, terminal, virtual environments, and packages
  • Expressions, names, and basic data types

Learn and practise what python is and how a program runs, editor, terminal, virtual environments, and packages, expressions, names, and basic data types.

  1. 01What Python is and how a program runsLesson · Self-paced
  2. 02Editor, terminal, virtual environments, and packagesLesson · Self-paced
  3. 03Expressions, names, and basic data typesLesson · Self-paced

Ready to move on when: You distinguish a string containing digits from a number and can predict the value of each expression before running it.

03MODULE 03Python 02 · Text and decisions3 lessons · Self-paced
  • Strings, formatting, and Unicode text
  • Comparisons, Boolean logic, and branching
  • Input conversion and defensive validation

Learn and practise strings, formatting, and unicode text, comparisons, boolean logic, and branching, input conversion and defensive validation.

  1. 01Strings, formatting, and Unicode textLesson · Self-paced
  2. 02Comparisons, Boolean logic, and branchingLesson · Self-paced
  3. 03Input conversion and defensive validationLesson · Self-paced

Ready to move on when: All invalid cases fail before downstream processing; boundary values succeed.

04MODULE 04Python 03 · Collections3 lessons · Self-paced
  • Lists, tuples, indexing, and slicing
  • Dictionaries, sets, and record lookup
  • Mutability, aliasing, and safe copying

Learn and practise lists, tuples, indexing, and slicing, dictionaries, sets, and record lookup, mutability, aliasing, and safe copying.

  1. 01Lists, tuples, indexing, and slicingLesson · Self-paced
  2. 02Dictionaries, sets, and record lookupLesson · Self-paced
  3. 03Mutability, aliasing, and safe copyingLesson · Self-paced

Ready to move on when: Your explanation identifies which object is shared at every step, rather than describing all assignment as copying.

05MODULE 05Python 04 · Iteration and transformations3 lessons · Self-paced
  • For loops, while loops, and termination
  • Comprehensions, sorting, and grouping
  • Iterators, generators, and streaming batches

Learn and practise for loops, while loops, and termination, comprehensions, sorting, and grouping, iterators, generators, and streaming batches.

  1. 01For loops, while loops, and terminationLesson · Self-paced
  2. 02Comprehensions, sorting, and groupingLesson · Self-paced
  3. 03Iterators, generators, and streaming batchesLesson · Self-paced

Ready to move on when: The last partial batch is retained, invalid sizes fail, and you can explain when the generator’s work actually runs.

06MODULE 06Python 05 · Functions and modules3 lessons · Self-paced
  • Functions, arguments, return values, and scope
  • Modules, imports, and executable entry points
  • Type hints, optional values, and data contracts

Learn and practise functions, arguments, return values, and scope, modules, imports, and executable entry points, type hints, optional values, and data contracts.

  1. 01Functions, arguments, return values, and scopeLesson · Self-paced
  2. 02Modules, imports, and executable entry pointsLesson · Self-paced
  3. 03Type hints, optional values, and data contractsLesson · Self-paced

Ready to move on when: The missing-value behavior is explicit and you do not claim that an annotation validates incoming JSON.

07MODULE 07Python 06 · Errors and resource management3 lessons · Self-paced
  • Exceptions, traceback reading, and error boundaries
  • Context managers and reliable cleanup
  • Debugging, logging, and reproducible failures

Learn and practise exceptions, traceback reading, and error boundaries, context managers and reliable cleanup, debugging, logging, and reproducible failures.

  1. 01Exceptions, traceback reading, and error boundariesLesson · Self-paced
  2. 02Context managers and reliable cleanupLesson · Self-paced
  3. 03Debugging, logging, and reproducible failuresLesson · Self-paced

Ready to move on when: You can explain the cause, show the failing and passing test, and confirm no sensitive payload is written to logs.

08MODULE 08Python 07 · Files and interchange formats3 lessons · Self-paced
  • Paths, text files, and safe file operations
  • JSON, CSV, and schema validation
  • Dates, time zones, and configuration values

Learn and practise paths, text files, and safe file operations, json, csv, and schema validation, dates, time zones, and configuration values.

  1. 01Paths, text files, and safe file operationsLesson · Self-paced
  2. 02JSON, CSV, and schema validationLesson · Self-paced
  3. 03Dates, time zones, and configuration valuesLesson · Self-paced

Ready to move on when: You distinguish event timestamps from elapsed time and never rely on bool("false") to parse configuration.

09MODULE 09Python 08 · Objects and interfaces3 lessons · Self-paced
  • Classes, instances, and encapsulated behavior
  • Dataclasses, equality, and value objects
  • Composition, protocols, and dependency injection

Learn and practise classes, instances, and encapsulated behavior, dataclasses, equality, and value objects, composition, protocols, and dependency injection.

  1. 01Classes, instances, and encapsulated behaviorLesson · Self-paced
  2. 02Dataclasses, equality, and value objectsLesson · Self-paced
  3. 03Composition, protocols, and dependency injectionLesson · Self-paced

Ready to move on when: Business logic can be tested without network access, and each fake failure produces the intended application outcome.

10MODULE 10Python 09 · Functional tools and reusable behavior3 lessons · Self-paced
  • Functions as values, closures, and callbacks
  • Decorators and preserving function behavior
  • Complexity, profiling, and memory-aware processing

Learn and practise functions as values, closures, and callbacks, decorators and preserving function behavior, complexity, profiling, and memory-aware processing.

  1. 01Functions as values, closures, and callbacksLesson · Self-paced
  2. 02Decorators and preserving function behaviorLesson · Self-paced
  3. 03Complexity, profiling, and memory-aware processingLesson · Self-paced

Ready to move on when: The results match and the report explains expected growth without claiming a universal timing from one machine.

11MODULE 11Python 10 · Testing and project structure3 lessons · Self-paced
  • Unit tests, boundary cases, and assertions
  • Fakes, integration tests, and deterministic fixtures
  • Project metadata, reproducible setup, and CLI design

Learn and practise unit tests, boundary cases, and assertions, fakes, integration tests, and deterministic fixtures, project metadata, reproducible setup, and cli design.

  1. 01Unit tests, boundary cases, and assertionsLesson · Self-paced
  2. 02Fakes, integration tests, and deterministic fixturesLesson · Self-paced
  3. 03Project metadata, reproducible setup, and CLI designLesson · Self-paced

Ready to move on when: A fresh environment can follow the README and run the tests and one sample command.

12MODULE 12Python 11 · SQL and persistent data3 lessons · Self-paced
  • Relational tables, SQL queries, and parameters
  • Joins, aggregates, and pagination
  • Transactions, constraints, and indexes

Learn and practise relational tables, sql queries, and parameters, joins, aggregates, and pagination, transactions, constraints, and indexes.

  1. 01Relational tables, SQL queries, and parametersLesson · Self-paced
  2. 02Joins, aggregates, and paginationLesson · Self-paced
  3. 03Transactions, constraints, and indexesLesson · Self-paced

Ready to move on when: The failed transaction leaves no partial local state and duplicate operation IDs are handled explicitly.

13MODULE 13Python 12 · HTTP and backend boundaries3 lessons · Self-paced
  • HTTP requests, responses, and API contracts
  • API handlers, validation, and separation of concerns
  • Authentication, secrets, retries, and idempotency

Learn and practise http requests, responses, and api contracts, api handlers, validation, and separation of concerns, authentication, secrets, retries, and idempotency.

  1. 01HTTP requests, responses, and API contractsLesson · Self-paced
  2. 02API handlers, validation, and separation of concernsLesson · Self-paced
  3. 03Authentication, secrets, retries, and idempotencyLesson · Self-paced

Ready to move on when: Replays are deterministic, conflicting reuse is rejected, and the limitations of the teaching example are explicit.

14MODULE 14Python 13 · Concurrency and data processing3 lessons · Self-paced
  • Async functions, awaiting, and bounded concurrency
  • Threads, processes, queues, and backpressure
  • Tabular data, arrays, and numerical-library concepts

Learn and practise async functions, awaiting, and bounded concurrency, threads, processes, queues, and backpressure, tabular data, arrays, and numerical-library concepts.

  1. 01Async functions, awaiting, and bounded concurrencyLesson · Self-paced
  2. 02Threads, processes, queues, and backpressureLesson · Self-paced
  3. 03Tabular data, arrays, and numerical-library conceptsLesson · Self-paced

Ready to move on when: Unknown measurements are not counted as zero, and you can explain the difference between a scalar, vector, and table.

15MODULE 15Python 14 · Build a complete Python application3 lessons · Self-paced
  • Design a document-processing CLI from requirements
  • Implement and test the document-processing pipeline
  • Python portfolio review and foundation exit checklist

Learn and practise design a document-processing cli from requirements, implement and test the document-processing pipeline, python portfolio review and foundation exit checklist.

  1. 01Design a document-processing CLI from requirementsLesson · Self-paced
  2. 02Implement and test the document-processing pipelineLesson · Self-paced
  3. 03Python portfolio review and foundation exit checklistLesson · Self-paced

Ready to move on when: You can run, test, explain, debug, and modify the application independently. The checklist values must reflect demonstrated evidence, not simply be set to true.

16MODULE 16Software foundations · Git and operating environments3 lessons · Self-paced
  • Git history, branches, and code review
  • Linux processes, permissions, and environment variables
  • Containers, images, networks, and persistent storage

Build the background needed before model-powered applications. Work through each concept and its exercise.

  1. 01Git history, branches, and code reviewLesson · Self-paced
  2. 02Linux processes, permissions, and environment variablesLesson · Self-paced
  3. 03Containers, images, networks, and persistent storageLesson · Self-paced

Ready to move on when: Explain each concept and complete its exercise before starting the AI application modules.

17MODULE 17Software foundations · Web and full-stack requests3 lessons · Self-paced
  • Browser, backend, model, and data request flow
  • HTML forms, JavaScript state, and accessible feedback
  • Streaming responses, sessions, and cancellation

Build the background needed before model-powered applications. Work through each concept and its exercise.

  1. 01Browser, backend, model, and data request flowLesson · Self-paced
  2. 02HTML forms, JavaScript state, and accessible feedbackLesson · Self-paced
  3. 03Streaming responses, sessions, and cancellationLesson · Self-paced

Ready to move on when: Explain each concept and complete its exercise before starting the AI application modules.

18MODULE 18Quantitative foundations · Vectors and uncertainty3 lessons · Self-paced
  • Vectors, dot products, and cosine similarity
  • Probability, sampling, and conditional reasoning
  • Means, percentiles, variance, and latency reports

Build the background needed before model-powered applications. Work through each concept and its exercise.

  1. 01Vectors, dot products, and cosine similarityLesson · Self-paced
  2. 02Probability, sampling, and conditional reasoningLesson · Self-paced
  3. 03Means, percentiles, variance, and latency reportsLesson · Self-paced

Ready to move on when: Explain each concept and complete its exercise before starting the AI application modules.

19MODULE 19ML foundations · Learning from examples3 lessons · Self-paced
  • Features, labels, regression, and classification
  • Loss functions, gradients, and optimization
  • Generalization, leakage, and neural-network basics

Build the background needed before model-powered applications. Work through each concept and its exercise.

  1. 01Features, labels, regression, and classificationLesson · Self-paced
  2. 02Loss functions, gradients, and optimizationLesson · Self-paced
  3. 03Generalization, leakage, and neural-network basicsLesson · Self-paced

Ready to move on when: Explain each concept and complete its exercise before starting the AI application modules.

20MODULE 20Python services and data contracts3 lessons · Self-paced
  • Python typing
  • Async I/O
  • HTTP errors
  • SQL transactions
  • Testing

Separate an AI service into transport, domain logic, and dependency adapters. A request schema checks shape; domain rules check meaning. An integer quantity can pass schema validation while still violating a rule that quantities must be positive. Keep these checks independent of a model so a fake client can exercise them.

  1. 01Python and API readinessLesson · Self-paced
  2. 02Async services, deadlines, and data contractsLesson · Self-paced
  3. 03Lab: build a bounded inference gatewayLab · Self-paced

Ready to move on when: At most three fake calls run simultaneously.

21MODULE 21ML foundations and quantitative reasoning2 lessons · Self-paced
  • Vectors
  • Probability
  • Train/validation/test
  • Precision and recall
  • Data leakage

A baseline answers whether a complex system earns its cost. For ticket routing, begin with a majority-class classifier or keyword rules, then compare a learned model. Accuracy alone can hide poor behavior when almost every ticket belongs to one category. Precision asks how many predicted positives were correct; recall asks how many real positives were found.

  1. 01Baselines, embeddings, and trustworthy experimentsLesson · Self-paced
  2. 02Lab: audit a ticket-routing baselineLab · Self-paced

Ready to move on when: No group appears in both development and test data.

22MODULE 22LLM internals and inference2 lessons · Self-paced
  • Tokens
  • Attention
  • Context windows
  • Sampling
  • KV cache

Tokenization converts text into model-specific units. A word can occupy multiple tokens, and different languages can have different token costs. Budget input, retrieved evidence, tool schemas, and output together. Character count is useful for an application limit but is not a reliable token count.

  1. 01Tokens, attention, and inference constraintsLesson · Self-paced
  2. 02Lab: profile prompt size and answer behaviorLab · Self-paced

Ready to move on when: Budget checks reject requests that cannot fit mandatory instructions and the response reserve.

23MODULE 23Prompting and structured application behavior3 lessons · Self-paced
  • Task instructions
  • JSON schemas
  • Few-shot examples
  • Fallbacks
  • Prompt versioning

Treat a prompt as one versioned component of an application contract. Specify the task, available evidence, output fields, and behavior when the task cannot be completed. Examples help clarify categories, but they must represent the boundary cases rather than only easy successes.

  1. 01LLMs and structured outputsLesson · Self-paced
  2. 02Prompt contracts and controlled failureLesson · Self-paced
  3. 03Lab: build a validated ticket classifierLab · Self-paced

Ready to move on when: Format errors cannot trigger downstream actions.

24MODULE 24Document ingestion and data quality2 lessons · Self-paced
  • Parsing
  • Chunking
  • Provenance
  • Deduplication
  • Incremental updates

Retrieval quality begins before the search call. Parse documents into text with source IDs, section boundaries, version information, and access scope. Preserve headings that explain a paragraph and units that explain a table. A parser that merges two columns can create statements that were never present in the source.

  1. 01Document pipelines, versions, and deletionLesson · Self-paced
  2. 02Lab: build an incremental document indexLab · Self-paced

Ready to move on when: Every chunk can be traced to a source location and version.

25MODULE 25Search, retrieval, and RAG3 lessons · Self-paced
  • Sparse and dense retrieval
  • Hybrid search
  • Reranking
  • Recall at k
  • Grounding

Lexical search is useful for exact product names, error codes, and identifiers. Dense retrieval can match related phrasing when words differ. Hybrid retrieval combines candidate sets, but their raw scores are not necessarily comparable. Rank fusion is one way to combine orderings without assuming identical score scales.

  1. 01Retrieval and grounded answersLesson · Self-paced
  2. 02Hybrid retrieval and reranking tradeoffsLesson · Self-paced
  3. 03Lab: compare retrieval strategiesLab · Self-paced

Ready to move on when: Report candidate recall separately from answer correctness.

26MODULE 26Evaluation and experiment design3 lessons · Self-paced
  • Golden datasets
  • LLM judges
  • Human review
  • Regression suites
  • Error analysis

A useful rubric describes observable behavior. “Good answer” is difficult to reproduce; “states the correct eligibility condition and cites the current policy” can be reviewed. Include examples of passing, borderline, and failing answers so reviewers interpret the rubric consistently.

  1. 01Evaluation and system designLesson · Self-paced
  2. 02Evaluation rubrics, judge bias, and release gatesLesson · Self-paced
  3. 03Lab: create an AI release scorecardLab · Self-paced

Ready to move on when: A permission regression blocks release regardless of average quality.

27MODULE 27Security and multi-tenant design2 lessons · Self-paced
  • Authentication
  • Authorization
  • Prompt injection
  • Data retention
  • Tenant isolation

Authentication establishes identity; authorization determines what that identity may do. Derive the tenant and actor from trusted server state, then scope database queries, retrieval, caches, and tool calls. A model-produced tenant ID is untrusted input.

  1. 01Trust boundaries and retrieval authorizationLesson · Self-paced
  2. 02Lab: test an isolated knowledge serviceLab · Self-paced

Ready to move on when: No cross-tenant content appears in evidence, answers, or cached responses.

28MODULE 28Adaptation and model selection2 lessons · Self-paced
  • Prompting vs RAG vs tuning
  • Training data
  • LoRA
  • Held-out evaluation
  • Serving cost

Different failure types call for different interventions. Missing current knowledge often calls for retrieval. An unclear instruction calls for a better task contract. Repeated style or task-format failures may justify supervised adaptation once simpler approaches have been evaluated.

  1. 01When fine-tuning earns its complexityLesson · Self-paced
  2. 02Lab: prepare a model adaptation decisionLab · Self-paced

Ready to move on when: The report can recommend no tuning when evidence does not justify it.

29MODULE 29Multimodal and document intelligence2 lessons · Self-paced
  • OCR
  • Layout
  • Tables
  • Images
  • Human review

Multimodal applications need provenance at a finer level than “this file.” For an invoice, retain page number, region or bounding box where available, extracted text, and the transformation that produced it. OCR can confuse characters, merge columns, or lose currency symbols. A language model can then confidently explain corrupted input.

  1. 01Grounding answers in images and documentsLesson · Self-paced
  2. 02Lab: validate invoice extractionLab · Self-paced

Ready to move on when: The inconsistent quantity example is rejected for review.

30MODULE 30Performance and inference economics2 lessons · Self-paced
  • Latency budgets
  • Caching
  • Batching
  • Quantization
  • Load testing

Optimize the whole request, not just tokens per second. Measure queue wait, retrieval, first output, decoding, and validation separately. Streaming can improve perceived responsiveness while leaving total completion time unchanged. Batch processing may improve throughput but increase waiting time for an individual request.

  1. 01Latency, throughput, and cost per useful resultLesson · Self-paced
  2. 02Lab: build a latency and cost budgetLab · Self-paced

Ready to move on when: Cache keys prevent reuse across incompatible tenants or versions.

31MODULE 31Production deployment and delivery3 lessons · Self-paced
  • Containers
  • CI/CD
  • Observability
  • Canaries
  • Incident response

A reproducible release packages application code, dependencies, configuration schema, prompt version, and retrieval/index compatibility. Pin the environment so a new machine can run the same checks. Keep runtime secrets outside the image and fail startup clearly when required configuration is missing.

  1. 01Deployment and operationsLesson · Self-paced
  2. 02Release an AI service with a rollback pathLesson · Self-paced
  3. 03Lab: ship and roll back a knowledge APILab · Self-paced

Ready to move on when: A clean setup can run one successful request from the README.

32MODULE 32Discovery and workflow analysis3 lessons · Self-paced
  • Stakeholder interviews
  • Process mapping
  • Baseline measurement
  • Assumptions
  • Problem selection

A customer request usually describes a desired solution before the underlying workflow is understood. Ask users to demonstrate a recent task with its actual inputs, systems, waiting periods, and exceptions. Observe where judgment is needed and where the work is already deterministic.

  1. 01Customer discovery and scopeLesson · Self-paced
  2. 02Find the workflow behind the AI requestLesson · Self-paced
  3. 03Lab: run a simulated discovery sessionLab · Self-paced

Ready to move on when: The proposed intervention addresses an observed bottleneck.

33MODULE 33Scoping, success metrics, and pilot economics2 lessons · Self-paced
  • Acceptance criteria
  • Cost of errors
  • Sensitivity analysis
  • Scope boundaries
  • Decision gates

A pilot should resolve a specific uncertainty: whether a solution improves an important workflow under real constraints. Define the audience, tasks, duration, data, and stop conditions. Agree which outcomes require human review and which actions remain outside scope.

  1. 01Define a pilot that can answer a decisionLesson · Self-paced
  2. 02Lab: build a pilot scorecard and sensitivity tableLab · Self-paced

Ready to move on when: The calculation can be reproduced from the stated assumptions.

34MODULE 34Solution architecture under constraints3 lessons · Self-paced
  • System boundaries
  • Build vs buy
  • Hosting constraints
  • Failure modes
  • Decision records

Architecture starts with the customer’s operating constraints: existing systems, identity, data location, network access, support capacity, and deployment process. A technically elegant stack can be unsuitable if the receiving team cannot maintain it.

  1. 01Architecture and tradeoffsLesson · Self-paced
  2. 02Choose an architecture the customer can operateLesson · Self-paced
  3. 03Lab: defend two solution optionsLab · Self-paced

Ready to move on when: Every component has an owner and a demonstrated purpose.

35MODULE 35Data readiness and migration2 lessons · Self-paced
  • Data profiling
  • Provenance
  • PII minimization
  • Versioning
  • Reconciliation

A prototype built on hand-picked documents may hide the customer’s real data problems. Profile completeness, duplication, format variation, language, freshness, and permissions. Sample across sources and business cases instead of only the cleanest folder.

  1. 01Assess data before promising intelligenceLesson · Self-paced
  2. 02Lab: produce a data-readiness reportLab · Self-paced

Ready to move on when: Every source record has an accounted-for outcome.

36MODULE 36Enterprise integration engineering3 lessons · Self-paced
  • REST adapters
  • Webhooks
  • SQL
  • Retries
  • Idempotency

Enterprise APIs can be slow, inconsistently documented, and unavailable at different times. Isolate each behind an adapter with a narrow contract. Normalize data while retaining source identifiers and versions so errors can be traced back to the owning system.

  1. 01Enterprise tools and integrationsLesson · Self-paced
  2. 02Integrate with systems that fail independentlyLesson · Self-paced
  3. 03Lab: build a resilient ticket adapterLab · Self-paced

Ready to move on when: Event replay does not duplicate effects.

37MODULE 37Identity, permissions, and deployment boundaries2 lessons · Self-paced
  • SSO concepts
  • RBAC and attributes
  • Service identities
  • Secrets
  • Auditability

A user signing in is only the beginning of authorization. Map the authenticated identity to the customer’s roles, groups, and resource permissions. Apply those constraints to reads, retrieval, writes, caches, and background tasks. Keep human user identity distinct from the service account used to reach a downstream API.

  1. 01Carry authorization through the entire requestLesson · Self-paced
  2. 02Lab: exercise an enterprise access matrixLab · Self-paced

Ready to move on when: The service identity cannot grant users broader access than their role allows.

38MODULE 38Customer evaluation and UAT3 lessons · Self-paced
  • Representative samples
  • Acceptance tests
  • Reviewer agreement
  • Failure triage
  • Sign-off evidence

User acceptance testing asks whether the system supports the agreed workflow. It includes answer quality, permissions, usability, fallback behavior, and operational recovery. Technical evaluation feeds into UAT but cannot replace the customer’s task-level judgment.

  1. 01Security and customer evaluationLesson · Self-paced
  2. 02Turn customer expectations into acceptance testsLesson · Self-paced
  3. 03Lab: run a structured acceptance sessionLab · Self-paced

Ready to move on when: Blocking permission or workflow defects are not averaged away.

39MODULE 39Pilot rollout and controlled expansion3 lessons · Self-paced
  • Feature flags
  • Cohorts
  • Fallback
  • Rollback
  • Change communication

A pilot rollout limits exposure while gathering evidence. Define eligible users, tasks, and the maximum workload. Start with supervised use, retain the manual process, and explain how users report a bad result. A feature flag can disable a capability quickly, but its scope and default behavior must be clear.

  1. 01Pilot, rollout, and handoffLesson · Self-paced
  2. 02Roll out with observable decision gatesLesson · Self-paced
  3. 03Lab: rehearse a staged pilotLab · Self-paced

Ready to move on when: Disabling AI leaves the core manual workflow available.

40MODULE 40Operations and incident response2 lessons · Self-paced
  • SLOs
  • Tracing
  • Alert ownership
  • Runbooks
  • Postmortems

Define service objectives around the workflow: successful draft generation, response time, and availability of a manual fallback. Avoid alerting on every transient model error if users still receive a valid result; alert on conditions that require action. Every alert needs an owner, a diagnostic starting point, and an escalation path.

  1. 01Operate the customer system after the demoLesson · Self-paced
  2. 02Lab: run an incident tabletopLab · Self-paced

Ready to move on when: The peer can identify the correct owner and recovery action.

41MODULE 41Adoption, training, and stakeholder communication2 lessons · Self-paced
  • User training
  • Trust calibration
  • Feedback loops
  • Demos
  • Executive summaries

Adoption depends on whether people understand the system’s role in their work. Training should show ordinary success, uncertainty, an incorrect output, and recovery. A demo containing only flawless answers teaches users the wrong expectations.

  1. 01Teach users when to trust and when to inspectLesson · Self-paced
  2. 02Lab: prepare an evidence-based customer demoLab · Self-paced

Ready to move on when: The peer knows how to inspect evidence, reject a draft, and return to manual work.

42MODULE 42Delivery planning and reusable engineering2 lessons · Self-paced
  • Work breakdown
  • Dependencies
  • Change requests
  • Product feedback
  • Handoff ownership

Customer delivery involves sequencing dependencies and making scope visible. Break work into observable deliverables: access approved, connector verified, evaluation data ready, pilot deployed, and operator trained. A feature is not finished if the receiving team cannot use or maintain it.

  1. 01Deliver a bounded solution without a permanent forkLesson · Self-paced
  2. 02Lab: write a delivery plan and change assessmentLab · Self-paced

Ready to move on when: The plan exposes external blockers instead of hiding them in coding estimates.

43MODULE 43FDE portfolio and role preparation2 lessons · Self-paced
  • Case studies
  • Architecture defense
  • Debugging
  • Discovery interviews
  • Outcome reporting

A strong FDE portfolio shows how a problem became an operable solution. Include discovery evidence, alternatives considered, implementation boundaries, evaluation results, rollout decisions, and handoff. A polished chatbot alone does not demonstrate customer-facing engineering judgment.

  1. 01Demonstrate the complete delivery cycleLesson · Self-paced
  2. 02Lab: defend a customer-delivery case studyLab · Self-paced

Ready to move on when: The reviewer can reproduce the main workflow and find the acceptance evidence.

44MODULE 44Capstone, portfolio, and readiness review2 lessons · Self-paced
  • End-to-end project
  • Evidence review
  • Architecture defense
  • Failure demonstration

Build independently using an original project brief and acceptance checklist. This is a project specification, not a completed implementation.

  1. 01Capstone project briefProject · Self-paced
  2. 02Portfolio review and readiness assessmentLesson · Self-paced

Ready to move on when: Another engineer can reproduce the project and challenge its design using the submitted evidence.

PROVE YOUR SKILLS

A portfolio you can build, explain, and defend.

  • You can discover a workflow, identify its actual bottleneck, and challenge an unnecessary AI requirement.
  • Your integration handles denied access, duplicated events, stale data, and uncertain writes.
  • Another person can run acceptance tests, diagnose a failure, and execute your rollback instructions.
  • Your case study distinguishes assumptions, simulated business impact, and measured results.

Use the final review rubric to identify gaps. Lesson completion tracks study progress; readiness comes from independently demonstrating the work.

Open the portfolio review rubric →